Help Neighbors Experiencing Financial Crises

Become a volunteer interviewer with Crisis Control Ministry! 

Volunteer interviewer's main objective is to gather the neighbor’s information. The interviewer should be respectful, compassionate, understanding of the client needs. Crisis Control offers both in person interviews or phone interviews. As an interviewer, you will hear first hand from neighbors going through a crisis. You will listen to their story and ask them for confidential information, so that an informed decision can be made about granting assistance. You will also discuss the neighbor's crisis with a staff member to determine if Crisis Control Ministry can assist the neighbor through their crisis. 

What is a crisis? Crisis Control defines a crisis as something out of the ordinary, unexpected that happens and prevents a household from meeting their essential life needs. Crisis Control Ministry can potentially help residents of Forsyth and Stokes Counties with rent, rent deposits, mortgage, and utility payments as well as food assistance and prescription medications. 

Volunteer Requirements:

• Great customer service
• Active listening skills
• Basic computer skills
• Must pass a background check

The volunteer position is a 3-hour weekly commitment. Currently, the greatest volunteer interviewer needs are Wednesdays and Fridays from 9 a.m. - Noon or 1-4 p.m. 

Training: 

On the job training is provided using shadowing and one on one training by an experienced volunteers, and staff members. The supervisor will also provide on-going training. Periodic training classes will be offered as needed.

TO START THE ONBOARDING PROCESS:

Contact Tara Moore, Director of Community & Volunteer Relations, at tmoore@crisiscontrol.org or 336-724-7875 x1043.